<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>this+that Blog</title><description>Product updates, productivity insights, and tips from the this+that team.</description><link>https://www.thisandthat.chat/</link><language>en-us</language><item><title>The vending machine worked, the cafe didn&apos;t</title><link>https://www.thisandthat.chat/blog/the-vending-machine-worked-the-cafe-didnt/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/the-vending-machine-worked-the-cafe-didnt/</guid><description>Andon Labs gave agents a shop and a cafe to run, then published the losses. What separates those from the vending machine is how much was ever written down.</description><pubDate>Wed, 30 Sep 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>Nobody notices when a company forgets</title><link>https://www.thisandthat.chat/blog/nobody-notices-when-a-company-forgets/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/nobody-notices-when-a-company-forgets/</guid><description>A trial of 133 patent lawyers found the biggest AI gains went to the people who retained the least. The company version of that has nobody to notice.</description><pubDate>Mon, 28 Sep 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>Agents everywhere, memory nowhere</title><link>https://www.thisandthat.chat/blog/agents-everywhere-memory-nowhere/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/agents-everywhere-memory-nowhere/</guid><description>Salesforce shipped seven named agents and OpenAI plugged Workspace Agents into everything. Access is solved. What the agents know is not.</description><pubDate>Fri, 25 Sep 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>AI email organizers for growing teams</title><link>https://www.thisandthat.chat/blog/ai-email-organizers-for-growing-teams/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-email-organizers-for-growing-teams/</guid><description>Tools that prioritize your inbox learn what matters to you. After a team grows, most of the mail is work other people own, so it needs an owner not a folder.</description><pubDate>Wed, 23 Sep 2026 16:00:00 GMT</pubDate><category>productivity</category></item><item><title>Two kinds of follow-up: the chase and the commitment</title><link>https://www.thisandthat.chat/blog/two-kinds-of-follow-up/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/two-kinds-of-follow-up/</guid><description>Chasing a reply and delivering what you promised are different jobs. Sequencing tools solve the first one. The second needs software that reads the thread.</description><pubDate>Wed, 23 Sep 2026 16:00:00 GMT</pubDate><category>productivity</category></item><item><title>Filter, answer, route: AI on WhatsApp Business</title><link>https://www.thisandthat.chat/blog/whatsapp-business-ai-filter-answer-route/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/whatsapp-business-ai-filter-answer-route/</guid><description>Filter the noise, answer the repeat questions, route the rest to the right team. What AI does on a WhatsApp Business number, and what still needs a person.</description><pubDate>Wed, 23 Sep 2026 16:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best unified inbox for enterprises: help desk or routing?</title><link>https://www.thisandthat.chat/blog/unified-inbox-for-enterprises/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/unified-inbox-for-enterprises/</guid><description>One phrase, two products: a support desk with SLA reporting, or cross-channel work routing. Enterprise requirements apply to both. Where we fit.</description><pubDate>Wed, 23 Sep 2026 15:00:00 GMT</pubDate><category>productivity</category></item><item><title>First response time benchmarks for B2B SaaS support</title><link>https://www.thisandthat.chat/blog/b2b-saas-first-response-time-benchmarks/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/b2b-saas-first-response-time-benchmarks/</guid><description>First response time in B2B SaaS support: what median and top teams hit by channel, what vendors promise by plan, and who measured it.</description><pubDate>Wed, 23 Sep 2026 13:00:00 GMT</pubDate><category>research</category></item><item><title>Chat, meetings, routing and follow-ups in one place</title><link>https://www.thisandthat.chat/blog/chat-meetings-routing-and-follow-ups-in-one-place/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/chat-meetings-routing-and-follow-ups-in-one-place/</guid><description>Four jobs people often ask about together. Chat and meetings belong in tools built for them. Replies come faster when one tool handles routing and follow-up.</description><pubDate>Wed, 23 Sep 2026 13:00:00 GMT</pubDate><category>productivity</category></item><item><title>Control which knowledge base articles your AI uses</title><link>https://www.thisandthat.chat/blog/control-which-knowledge-base-articles-your-ai-uses/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/control-which-knowledge-base-articles-your-ai-uses/</guid><description>How AI answer tools let you scope sources, switch off single articles and set review dates, what each control does, and why blocking a stale page is a patch.</description><pubDate>Wed, 23 Sep 2026 13:00:00 GMT</pubDate><category>productivity</category></item><item><title>Email automation outside business hours: send vs. handle</title><link>https://www.thisandthat.chat/blog/email-automation-outside-business-hours/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/email-automation-outside-business-hours/</guid><description>Automating email outside business hours means two jobs: delivering what you wrote at a chosen time, and handling what arrives at 2am. How the two differ.</description><pubDate>Wed, 23 Sep 2026 13:00:00 GMT</pubDate><category>productivity</category></item><item><title>In defense of a better version of yesterday</title><link>https://www.thisandthat.chat/blog/in-defense-of-a-better-version-of-yesterday/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/in-defense-of-a-better-version-of-yesterday/</guid><description>Fortune&apos;s CEOs call efficiency the AI trap. At Global 500 scale they may be right. Under a hundred people, a better version of yesterday is the whole game, and it&apos;s how the redesign gets earned.</description><pubDate>Wed, 23 Sep 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>Contact tools that trigger workflows from email and chat</title><link>https://www.thisandthat.chat/blog/contact-tools-that-trigger-workflows/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/contact-tools-that-trigger-workflows/</guid><description>An email click and a chat message are different triggers. How to tell which one a contact tool fires on, from its own documentation, before you buy it.</description><pubDate>Tue, 22 Sep 2026 13:00:00 GMT</pubDate><category>productivity</category></item><item><title>LLM agents for small teams: workflows that start themselves</title><link>https://www.thisandthat.chat/blog/llm-agents-small-team-workflow-automation/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/llm-agents-small-team-workflow-automation/</guid><description>Attention is what a small team runs short of. What LLM agents change about workflow automation, where non-technical setup is easy, and where it isn&apos;t.</description><pubDate>Tue, 22 Sep 2026 13:00:00 GMT</pubDate><category>Automation</category></item><item><title>How workflow automation cuts email overload and data chaos</title><link>https://www.thisandthat.chat/blog/workflow-automation-email-overload-data-chaos/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/workflow-automation-email-overload-data-chaos/</guid><description>Email overload and data chaos are two ends of one problem. The fix is software that acts on what each message asks and records what it says where people look.</description><pubDate>Tue, 22 Sep 2026 13:00:00 GMT</pubDate><category>productivity</category></item><item><title>Every retelling loses a little</title><link>https://www.thisandthat.chat/blog/every-retelling-loses-a-little/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/every-retelling-loses-a-little/</guid><description>A vision doesn&apos;t get diluted by headcount. It gets diluted everywhere somebody has to rebuild it from an incomplete description, which is most places.</description><pubDate>Mon, 21 Sep 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>Cold start is not a blank page</title><link>https://www.thisandthat.chat/blog/cold-start-is-not-a-blank-page/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/cold-start-is-not-a-blank-page/</guid><description>Designing a schema and populating it were the first two costs that sank the Semantic Web. An entity list almost always already exists, and it is wrong.</description><pubDate>Wed, 16 Sep 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>Two ways to give an agent your company&apos;s context</title><link>https://www.thisandthat.chat/blog/two-ways-to-give-an-agent-context/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/two-ways-to-give-an-agent-context/</guid><description>Fetch it live when the question arrives, or maintain a layer that stays current. Town&apos;s CEO described the first one in detail. Here&apos;s what each approach buys and what it costs.</description><pubDate>Mon, 14 Sep 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>Let an agent do anything it can undo</title><link>https://www.thisandthat.chat/blog/let-an-agent-do-anything-it-can-undo/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/let-an-agent-do-anything-it-can-undo/</guid><description>Autonomy is the wrong axis for what an agent may do alone. Reversibility is a property of the action, so you can write it down.</description><pubDate>Sun, 13 Sep 2026 00:00:00 GMT</pubDate><category>essay</category></item><item><title>We timed 65 DynamoDB restores. You can&apos;t predict the 66th.</title><link>https://www.thisandthat.chat/blog/how-long-a-dynamodb-restore-takes/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/how-long-a-dynamodb-restore-takes/</guid><description>Sixty-five point-in-time restores across ten tables, 12 MB to 16 GB. A model fits the median within seconds and still misses the run you actually get by 2.5x.</description><pubDate>Sat, 12 Sep 2026 00:00:00 GMT</pubDate><category>research</category></item><item><title>The pitch was a proxy for a test we couldn&apos;t afford</title><link>https://www.thisandthat.chat/blog/the-pitch-was-a-proxy-for-a-test/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/the-pitch-was-a-proxy-for-a-test/</guid><description>Nolan had the Inception idea at about 16 and shot it 23 years later. The persuasion AI removes was feedback we relied on because testing cost too much.</description><pubDate>Fri, 11 Sep 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>Fireflies Email Assistant review: what it does and costs</title><link>https://www.thisandthat.chat/blog/fireflies-email-assistant-review/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/fireflies-email-assistant-review/</guid><description>Fireflies put an email assistant inside its meeting notetaker. What it triages, what it drafts, what the plans actually include, and who it fits.</description><pubDate>Thu, 10 Sep 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Hyperspell Review: A Company Brain Built for Other Agents</title><link>https://www.thisandthat.chat/blog/hyperspell-review/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/hyperspell-review/</guid><description>Hyperspell sells a company brain as a context layer any agent can read. What it connects, how it stays current, and who it is actually for.</description><pubDate>Wed, 09 Sep 2026 14:00:00 GMT</pubDate><category>productivity</category></item><item><title>Almanac (YC S26) Review: What It Is and Who It&apos;s For</title><link>https://www.thisandthat.chat/blog/almanac-review/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/almanac-review/</guid><description>Almanac compiles your connected tools into a company wiki, then reads it before acting. What ships today, what the founder said, and the name collision.</description><pubDate>Wed, 09 Sep 2026 13:00:00 GMT</pubDate><category>productivity</category></item><item><title>Finding the task is the easy half</title><link>https://www.thisandthat.chat/blog/finding-the-task-is-the-easy-half/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/finding-the-task-is-the-easy-half/</guid><description>Every AI inbox tool now pulls tasks out of your messages. The sentence next to the task is the one nobody has a home for, and the one that costs you later.</description><pubDate>Wed, 09 Sep 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>Agents do now what got Smart Tags pulled from IE in 2001</title><link>https://www.thisandthat.chat/blog/who-owns-a-page-after-it-leaves-your-server/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/who-owns-a-page-after-it-leaves-your-server/</guid><description>Smart Tags was pulled from IE6 in 2001 after publishers objected. The fight over what an agent may do with someone else&apos;s page is the same one, again.</description><pubDate>Wed, 09 Sep 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>AI agent failure statistics: what stalls an agent</title><link>https://www.thisandthat.chat/blog/ai-agent-failure-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-agent-failure-statistics/</guid><description>The verified numbers on how often agent projects get canceled, how little of a real job an agent finishes, and the reasons analysts name.</description><pubDate>Wed, 09 Sep 2026 00:00:00 GMT</pubDate><category>research</category></item><item><title>Viktor Pricing in 2026: What Credits Actually Cost</title><link>https://www.thisandthat.chat/blog/viktor-pricing/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/viktor-pricing/</guid><description>Viktor charges per workspace, not per seat, and sells credits rather than usage. What the ladder costs, what a credit buys, and why bills run above the plan.</description><pubDate>Tue, 08 Sep 2026 13:00:00 GMT</pubDate><category>productivity</category></item><item><title>YC described the self-improving company. It runs on a brain.</title><link>https://www.thisandthat.chat/blog/self-improving-company-needs-a-brain/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/self-improving-company-needs-a-brain/</guid><description>A YC partner told founders to make their company legible to AI and treat what its people know as the durable asset. That is the brain, and we build it.</description><pubDate>Wed, 02 Sep 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>Skydive AI Review 2026: Features, Pricing, and Who It Fits</title><link>https://www.thisandthat.chat/blog/skydive-ai-review/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/skydive-ai-review/</guid><description>A close look at Skydive, Anything&apos;s platform for building AI coworkers with their own cloud computers: what it does, what Routines run on, and who it suits.</description><pubDate>Mon, 31 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Skydive vs Town in 2026</title><link>https://www.thisandthat.chat/blog/skydive-vs-town/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/skydive-vs-town/</guid><description>Skydive builds a roster of AI coworkers with their own computers. Town learns one person and runs their week. A side-by-side on model, memory, pricing and fit.</description><pubDate>Mon, 31 Aug 2026 00:00:00 GMT</pubDate><category>comparison</category></item><item><title>Skydive vs Viktor in 2026</title><link>https://www.thisandthat.chat/blog/skydive-vs-viktor/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/skydive-vs-viktor/</guid><description>Viktor is an AI employee you talk to in Slack. Skydive is a roster of agents with their own computers. A side-by-side on credits, pricing traps, and fit.</description><pubDate>Mon, 31 Aug 2026 00:00:00 GMT</pubDate><category>comparison</category></item><item><title>Ikea automated customer service and kept the people</title><link>https://www.thisandthat.chat/blog/ikea-automated-and-kept-the-people/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ikea-automated-and-kept-the-people/</guid><description>Ikea&apos;s chatbot assists 74% of customers and satisfaction went up, not down. The reason is what they did with the staff it freed.</description><pubDate>Thu, 20 Aug 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>How to evaluate an AI assistant for your team</title><link>https://www.thisandthat.chat/blog/how-to-evaluate-an-ai-assistant-for-your-team/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/how-to-evaluate-an-ai-assistant-for-your-team/</guid><description>The demo always looks great. Here is how to run a trial that tells you the truth, with concrete tests for triage, drafting, grounding and control.</description><pubDate>Wed, 19 Aug 2026 13:00:00 GMT</pubDate><category>guide</category></item><item><title>The bug pipeline that starts and ends with an email</title><link>https://www.thisandthat.chat/blog/bug-pipeline-starts-and-ends-with-an-email/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/bug-pipeline-starts-and-ends-with-an-email/</guid><description>A bug lands at support@. this+that makes it a task, routes it by code ownership, hands it to Claude Code or Codex, and emails the reporter back.</description><pubDate>Mon, 17 Aug 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>Fyxer vs Jace in 2026</title><link>https://www.thisandthat.chat/blog/fyxer-vs-jace/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/fyxer-vs-jace/</guid><description>Fyxer charges per user, Jace per account with monthly credits, which changes the answer by team size. Verified pricing and what each includes.</description><pubDate>Sun, 16 Aug 2026 00:00:00 GMT</pubDate><category>comparison</category></item><item><title>Superhuman vs Shortwave in 2026</title><link>https://www.thisandthat.chat/blog/superhuman-vs-shortwave/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/superhuman-vs-shortwave/</guid><description>Superhuman supports Outlook natively and Shortwave does not, which decides most of this. Verified pricing and what each tier actually gates.</description><pubDate>Sun, 16 Aug 2026 00:00:00 GMT</pubDate><category>comparison</category></item><item><title>Upstream Review 2026: Pricing, Gmail-Only Coverage, and Who It Fits</title><link>https://www.thisandthat.chat/blog/upstream-review-2026/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/upstream-review-2026/</guid><description>A close look at Upstream, the AI inbox built for humans and agents: what the free tier includes, what Gmail-only means in practice, what MCP support buys you, and who it suits.</description><pubDate>Sat, 15 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Email like it&apos;s 1999</title><link>https://www.thisandthat.chat/blog/email-like-its-1999/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/email-like-its-1999/</guid><description>In 1999 &quot;You&apos;ve got mail&quot; was good news. Today it would be a threat. The volume grew a hundredfold and the tool didn&apos;t keep up.</description><pubDate>Thu, 13 Aug 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>Carly Review 2026: Agents With Their Own Email Addresses, and What the Credits Buy</title><link>https://www.thisandthat.chat/blog/carly-review-2026/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/carly-review-2026/</guid><description>A close look at Carly, the AI assistant you CC on an email: how its agents work, what the $35 plan includes, how the credit ladder actually prices, and who it suits.</description><pubDate>Thu, 13 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>17 Shared Inbox and Team Email Statistics for 2026</title><link>https://www.thisandthat.chat/blog/shared-inbox-and-team-email-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/shared-inbox-and-team-email-statistics/</guid><description>What team email actually costs, from primary research: message volume, interruption rates, the hours nobody counts, and what customers now expect from the teams answering them.</description><pubDate>Thu, 13 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>How to Stop Work Slipping Through the Cracks Across Email and Slack</title><link>https://www.thisandthat.chat/blog/stop-work-slipping-through-the-cracks/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/stop-work-slipping-through-the-cracks/</guid><description>Why commitments made in email and chat get dropped, why task managers and reminders do not fix it, and the four approaches that actually reduce it, with the trade-offs of each.</description><pubDate>Thu, 13 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Chaser Review 2026: The Slack Task App, Its Pricing, and Who It Fits</title><link>https://www.thisandthat.chat/blog/chaser-review-2026/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/chaser-review-2026/</guid><description>A close look at Chaser, task management that lives entirely inside Slack: what it does, what the seat math actually costs, where it stops, and who it suits.</description><pubDate>Wed, 12 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Inbox Zero Review 2026: Features, Pricing, and the License Catch</title><link>https://www.thisandthat.chat/blog/inbox-zero-review-2026/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/inbox-zero-review-2026/</guid><description>A close look at Inbox Zero, the open-source AI email assistant: what it does well, what the hosted plans cost, and whether self-hosting is actually free.</description><pubDate>Wed, 12 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Viktor Review 2026: Features, Credit Pricing, and Who It Fits</title><link>https://www.thisandthat.chat/blog/viktor-review-2026/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/viktor-review-2026/</guid><description>A close look at Viktor, the AI employee that lives in Slack and Teams: what it actually does, how credit pricing works in practice, where it fits, and where it doesn&apos;t.</description><pubDate>Wed, 12 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>We rebuilt the DOS prompt and called it AI</title><link>https://www.thisandthat.chat/blog/the-prompt-you-keep-retyping/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/the-prompt-you-keep-retyping/</guid><description>The most advanced software most people use is operated by typing a sentence into a box. That is not a mistake, and it is not the end state either.</description><pubDate>Tue, 11 Aug 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>Jace AI Review 2026: Features, Pricing, and Who It Fits</title><link>https://www.thisandthat.chat/blog/jace-ai-review/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/jace-ai-review/</guid><description>Jace AI drafts replies, labels your inbox and runs rules on incoming mail. What a plan costs, how the credit allowance works, what it covers, and where it stops.</description><pubDate>Tue, 11 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>The AI project list is already in your inbox</title><link>https://www.thisandthat.chat/blog/ai-project-list-already-in-your-inbox/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-project-list-already-in-your-inbox/</guid><description>A lawyer&apos;s boss wants him to propose AI projects. He thinks that&apos;s silly, and he&apos;s right. The list his boss wants already exists in the message stream.</description><pubDate>Mon, 10 Aug 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>Best AI Inbox Apps for VPs of Sales</title><link>https://www.thisandthat.chat/blog/ai-inbox-apps-vps-sales/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-inbox-apps-vps-sales/</guid><description>Explore the best AI inbox apps for VPs of Sales in 2026, with tools for email automation, sales coaching, CRM integration, meeting intelligence, and follow-ups.</description><pubDate>Sun, 09 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>What to Do When Your Customer List Is Always Out of Date</title><link>https://www.thisandthat.chat/blog/customer-list-out-of-date/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/customer-list-out-of-date/</guid><description>Contact data decays about 22.5% a year, so a list you cleaned in January is a fifth wrong by December. Why manual upkeep never catches up, and what actually holds.</description><pubDate>Sun, 09 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best Email Automation Software in 2026</title><link>https://www.thisandthat.chat/blog/email-automation-software/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/email-automation-software/</guid><description>Discover the best email automation software in 2026, comparing AI features, workflows, integrations, pricing, and top tools for smarter business automation.</description><pubDate>Sun, 09 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best Email Management Software for Customer Service Teams</title><link>https://www.thisandthat.chat/blog/email-management-software-customer-service-teams/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/email-management-software-customer-service-teams/</guid><description>Compare the best email management software for customer service teams in 2026, including shared inboxes, AI automation, integrations, ticketing, and team workflows.</description><pubDate>Sun, 09 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best Email Management Tools for Executive Assistants</title><link>https://www.thisandthat.chat/blog/email-management-tools-executive-assistants/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/email-management-tools-executive-assistants/</guid><description>Discover the best email management tools for executive assistants, from AI inbox automation to Gmail, Outlook, shared inboxes, task capture, and follow-ups.</description><pubDate>Sun, 09 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best Email Management Tools for Law Firms</title><link>https://www.thisandthat.chat/blog/email-management-tools-law-firms/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/email-management-tools-law-firms/</guid><description>Manage legal email more efficiently with the best email management tools for law firms, comparing AI, security, billing, automation, and matter organization.</description><pubDate>Sun, 09 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best Email Management Tools for Small Businesses in 2026</title><link>https://www.thisandthat.chat/blog/email-management-tools-small-business/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/email-management-tools-small-business/</guid><description>Find the best email management tools for small businesses in 2026, comparing AI, shared inboxes, automation, integrations, and productivity features.</description><pubDate>Sun, 09 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best Internal Knowledge Base Software for Teams</title><link>https://www.thisandthat.chat/blog/internal-knowledge-base-software-teams/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/internal-knowledge-base-software-teams/</guid><description>Discover the best internal knowledge base software for teams in 2026, with AI search, collaboration, integrations, documentation, and workflow automation.</description><pubDate>Sun, 09 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best Universal Inbox Platforms for Executive Assistants</title><link>https://www.thisandthat.chat/blog/universal-inbox-platforms-executive-assistants/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/universal-inbox-platforms-executive-assistants/</guid><description>Discover the best universal inbox platforms for executive assistants, with AI task extraction, multi-channel messaging, collaboration, integrations, and automation.</description><pubDate>Sun, 09 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Zapier vs Make for Message-Triggered Automation in 2026</title><link>https://www.thisandthat.chat/blog/zapier-vs-make-message-triggered/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/zapier-vs-make-message-triggered/</guid><description>Both headline prices are slider minimums. At 10,000 runs a month Zapier Professional is $129 and Make Core is $12. What that means for automations that fire on every incoming message.</description><pubDate>Sun, 09 Aug 2026 00:00:00 GMT</pubDate><category>comparison</category></item><item><title>AI agent adoption statistics: many pilots, little production</title><link>https://www.thisandthat.chat/blog/ai-agent-adoption-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-agent-adoption-statistics/</guid><description>Two independent 2026 studies say the same thing. Most organizations now use AI agents, and almost none have them running real work. The figures, their sources, and what they leave out.</description><pubDate>Sat, 08 Aug 2026 00:00:00 GMT</pubDate><category>research</category></item><item><title>Best Email Marketing Automation Tools in 2026</title><link>https://www.thisandthat.chat/blog/email-marketing-automation-tools/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/email-marketing-automation-tools/</guid><description>Six campaign platforms compared on what actually sets your bill, which is list size rather than the headline price. ActiveCampaign, Klaviyo, Mailchimp, Brevo, GetResponse and Omnisend.</description><pubDate>Sat, 08 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Front vs Missive in 2026</title><link>https://www.thisandthat.chat/blog/front-vs-missive/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/front-vs-missive/</guid><description>Front is now a customer service platform and prices like one, from $25 a seat to $105. Missive stayed a collaborative inbox at $14 to $36.</description><pubDate>Sat, 08 Aug 2026 00:00:00 GMT</pubDate><category>comparison</category></item><item><title>Why Two People at Your Company Answer the Same Question Differently</title><link>https://www.thisandthat.chat/blog/two-people-different-answers/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/two-people-different-answers/</guid><description>When two colleagues give a customer different answers, the usual fix is a wiki nobody updates. Why that fails, and what makes an answer stay current on its own.</description><pubDate>Sat, 08 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>The Semantic Web didn&apos;t fail because ontologies were wrong</title><link>https://www.thisandthat.chat/blog/semantic-web-failed-on-upkeep/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/semantic-web-failed-on-upkeep/</guid><description>AI engineers are rediscovering ontologies as guardrails for agents. Earlier attempts didn&apos;t fail on formalism. In every one, a person decided what to model.</description><pubDate>Fri, 07 Aug 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>Fyxer vs Superhuman in 2026</title><link>https://www.thisandthat.chat/blog/fyxer-vs-superhuman/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/fyxer-vs-superhuman/</guid><description>Fyxer undercuts Superhuman at the entry tier on annual billing, ties on monthly, and costs more at the tier most teams need. Price, meetings and fit compared.</description><pubDate>Fri, 07 Aug 2026 00:00:00 GMT</pubDate><category>comparison</category></item><item><title>Missive Review 2026: Features, Pricing, and Who It Fits</title><link>https://www.thisandthat.chat/blog/missive-review/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/missive-review/</guid><description>Missive is a collaborative inbox across email, SMS, WhatsApp and social. What each tier costs, where the user caps bite, how the AI is billed, and who it suits.</description><pubDate>Fri, 07 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Your team already ran the pilot</title><link>https://www.thisandthat.chat/blog/your-team-already-ran-the-pilot/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/your-team-already-ran-the-pilot/</guid><description>A personal-account trial is a good filter, not a verdict. The cheap step between trying a tool alone and asking the company to adopt it is the one nobody takes.</description><pubDate>Thu, 06 Aug 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>15 Customer Response Time Statistics for 2026</title><link>https://www.thisandthat.chat/blog/customer-response-time-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/customer-response-time-statistics/</guid><description>How fast customers expect a reply, how long businesses actually take, and what the gap costs. 15 sourced statistics on lead and support response times across channels.</description><pubDate>Thu, 06 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>17 Statistics on the Cost of Fragmented Attention</title><link>https://www.thisandthat.chat/blog/fragmented-attention-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/fragmented-attention-statistics/</guid><description>How often knowledge workers are interrupted, how long it takes to recover, and how much of the week meetings now consume. 17 sourced statistics on context switching and calendar load.</description><pubDate>Thu, 06 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>12 Knowledge Management Statistics for 2026</title><link>https://www.thisandthat.chat/blog/knowledge-management-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/knowledge-management-statistics/</guid><description>How much time knowledge workers lose searching for information, what unshared knowledge costs, and how much of what a company knows lives in one person&apos;s head. 12 sourced statistics.</description><pubDate>Thu, 06 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>11 Manual Data Entry Statistics for 2026</title><link>https://www.thisandthat.chat/blog/manual-data-entry-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/manual-data-entry-statistics/</guid><description>How much of the working week goes to copying information between systems, what workers think of it, and how much automation gives back. 11 sourced statistics on manual data entry and admin time.</description><pubDate>Thu, 06 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>13 Small Business Communication Statistics for 2026</title><link>https://www.thisandthat.chat/blog/small-business-communication-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/small-business-communication-statistics/</guid><description>How many customer messages small businesses miss, how much time owners have left for anything else, and which channels the work arrives on. 13 sourced statistics.</description><pubDate>Thu, 06 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>13 WhatsApp Business Statistics for 2026</title><link>https://www.thisandthat.chat/blog/whatsapp-business-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/whatsapp-business-statistics/</guid><description>How many businesses use WhatsApp, how many customers message them, and why it&apos;s the default channel in Brazil and India. 13 sourced statistics on WhatsApp Business messaging.</description><pubDate>Thu, 06 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Your productivity hacks aren&apos;t helping your team</title><link>https://www.thisandthat.chat/blog/workflows-are-meeting-free-days-that-give-time-back/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/workflows-are-meeting-free-days-that-give-time-back/</guid><description>Individual focus hacks help you but can slow the team: one person&apos;s deep work is another&apos;s bottleneck. Workflows are the team-wide fix that gives time back.</description><pubDate>Wed, 05 Aug 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>20 CRM Data Decay Statistics for 2026</title><link>https://www.thisandthat.chat/blog/crm-data-decay-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/crm-data-decay-statistics/</guid><description>How fast contact data goes stale, what it costs, and why manual maintenance never keeps up. 20 sourced statistics on CRM data decay, duplicate records, and the time sales teams lose to data entry.</description><pubDate>Wed, 05 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Slashy vs Superhuman in 2026</title><link>https://www.thisandthat.chat/blog/slashy-vs-superhuman/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/slashy-vs-superhuman/</guid><description>Superhuman sells Mail on its own at $25 and inside a four-product suite at $33. Slashy is a focused AI email client at $25. A side-by-side on price, features and who each one actually fits.</description><pubDate>Wed, 05 Aug 2026 00:00:00 GMT</pubDate><category>comparison</category></item><item><title>Contacts should build themselves</title><link>https://www.thisandthat.chat/blog/contacts-should-build-themselves/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/contacts-should-build-themselves/</guid><description>Address books go stale because they need maintenance. Ours assembles itself from the channels you already connected, brings the correspondence history with it, and a new contact can start a workflow.</description><pubDate>Tue, 04 Aug 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>Best Contact Management Tools for Shop Owners in 2026</title><link>https://www.thisandthat.chat/blog/contact-tools-for-shop-owners/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/contact-tools-for-shop-owners/</guid><description>Small retail runs on messages, not databases. Compare contact tools for shop owners in 2026, including one that builds the list for you from the accounts you already use.</description><pubDate>Tue, 04 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>My Apple Watch would rather I skipped the winter coat</title><link>https://www.thisandthat.chat/blog/garbage-in-dressed-up-in-tech/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/garbage-in-dressed-up-in-tech/</guid><description>Two confident numbers from my own Apple Watch data turned out to be built on bad measurement. One of them was mostly measuring my coat.</description><pubDate>Mon, 03 Aug 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>Most tech revolutions made work worse for employees. AI could be the exception</title><link>https://www.thisandthat.chat/blog/most-tech-revolutions-made-work-worse-for-employees/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/most-tech-revolutions-made-work-worse-for-employees/</guid><description>Every productivity wave since the PC made work faster and piled on more of it, so companies gained more than workers did. AI does the work itself, which is why this one could land differently.</description><pubDate>Sun, 02 Aug 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>Best AI Inbox Platforms for Marketing Managers</title><link>https://www.thisandthat.chat/blog/ai-inbox-platforms-marketing-managers/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-inbox-platforms-marketing-managers/</guid><description>Compare the best AI inbox platforms for marketing managers. Discover tools that automate workflows, streamline team collaboration, and boost productivity.</description><pubDate>Sun, 02 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best AI Inbox Tools for Chiefs of Staff</title><link>https://www.thisandthat.chat/blog/ai-inbox-tools-chiefs-staff/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-inbox-tools-chiefs-staff/</guid><description>Discover the best AI inbox tools for Chiefs of Staff. Compare top email assistants that automate tasks, prioritize messages, and streamline executive workflows.</description><pubDate>Sun, 02 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best AI Inbox Tools for Recruiters and Sources</title><link>https://www.thisandthat.chat/blog/ai-inbox-tools-recruiters-sources/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-inbox-tools-recruiters-sources/</guid><description>Discover the best AI inbox tools for recruiters and sourcers. Compare top platforms for candidate outreach, inbox automation, scheduling, and hiring workflows.</description><pubDate>Sun, 02 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best Communication Platforms for Community Managers</title><link>https://www.thisandthat.chat/blog/communication-platforms-community-managers/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/communication-platforms-community-managers/</guid><description>Compare the best communication platforms for community managers. Discover AI-powered tools for engagement, collaboration, automation, and community growth.</description><pubDate>Sun, 02 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best Inbox Software for Operations Leaders</title><link>https://www.thisandthat.chat/blog/inbox-software-operations-leaders/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/inbox-software-operations-leaders/</guid><description>Compare the best inbox software for operations leaders. Discover AI tools that automate workflows, unify communications, and streamline team collaboration.</description><pubDate>Sun, 02 Aug 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best Unified Inbox Apps for Meeting Prep and Recap</title><link>https://www.thisandthat.chat/blog/unified-inbox-apps-meeting-prep-recap/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/unified-inbox-apps-meeting-prep-recap/</guid><description>Discover the best unified inbox apps for meeting prep and follow-ups. Compare AI tools that organize messages, automate tasks, and keep teams aligned.</description><pubDate>Sun, 02 Aug 2026 00:00:00 GMT</pubDate><category>product</category></item><item><title>Best Unified Inbox Platforms for Community Managers</title><link>https://www.thisandthat.chat/blog/unified-inbox-platforms-community-managers/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/unified-inbox-platforms-community-managers/</guid><description>Discover the best unified inbox platforms for community managers. Compare AI-powered tools that unify messages, automate workflows, and improve team collaboration.</description><pubDate>Sun, 02 Aug 2026 00:00:00 GMT</pubDate><category>product</category></item><item><title>Best Unified Inbox Platforms for Founders and CEOs</title><link>https://www.thisandthat.chat/blog/unified-inbox-platforms-founders-ceos/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/unified-inbox-platforms-founders-ceos/</guid><description>Compare the best unified inbox platforms for founders and CEOs. Automate tasks, unify email and chat, reduce overload, and boost executive productivity.</description><pubDate>Sun, 02 Aug 2026 00:00:00 GMT</pubDate><category>product</category></item><item><title>Operate like a bigger company</title><link>https://www.thisandthat.chat/blog/operate-like-a-bigger-company/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/operate-like-a-bigger-company/</guid><description>Big companies pay people to keep everyone working from the same current picture. That knowledge is born in your messages, so a small team can capture it.</description><pubDate>Wed, 29 Jul 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>The extended mind was always personal</title><link>https://www.thisandthat.chat/blog/the-extended-mind-was-always-personal/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/the-extended-mind-was-always-personal/</guid><description>NotebookLM works because you keep it, the way Otto keeps his notebook. That model breaks at team scale, which is why a company&apos;s extended mind has to build itself.</description><pubDate>Tue, 28 Jul 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>The agent workspace you already have</title><link>https://www.thisandthat.chat/blog/the-agent-workspace-you-already-have/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/the-agent-workspace-you-already-have/</guid><description>Jack Dorsey&apos;s Buzz bets that humans and agents need a new workspace to share. We think the workspace already exists, in the email and chat your team is in right now.</description><pubDate>Mon, 27 Jul 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>Agents didn&apos;t stall. We gave them the wrong test.</title><link>https://www.thisandthat.chat/blog/agents-stalled-or-misplaced/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/agents-stalled-or-misplaced/</guid><description>Zuckerberg told Meta staff that AI agents haven&apos;t progressed as fast as he hoped. The numbers back him up only if you grade junior hires on senior work.</description><pubDate>Fri, 24 Jul 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>13 Best AI Agents for Customer Service in 2026 (Small-Team, Inbox-Native)</title><link>https://www.thisandthat.chat/blog/ai-agents-customer-service/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-agents-customer-service/</guid><description>Discover the 13 best AI customer service agents for small teams in 2026. Compare inbox-native tools, pricing, features, and fast deployment options.</description><pubDate>Fri, 24 Jul 2026 00:00:00 GMT</pubDate><category>product</category></item><item><title>12 Best AI Agents for Real Estate in 2026 (Lead Follow-Up on Autopilot)</title><link>https://www.thisandthat.chat/blog/ai-agents-real-estate/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-agents-real-estate/</guid><description>Discover the 12 best AI agents for real estate in 2026. Compare lead follow-up, CRM automation, AI assistants, and tools that book more appointments.</description><pubDate>Fri, 24 Jul 2026 00:00:00 GMT</pubDate><category>product</category></item><item><title>12 Best AI Assistants for Financial Advisors (Client Comms, Compliantly)</title><link>https://www.thisandthat.chat/blog/ai-assistants-financial-advisors/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-assistants-financial-advisors/</guid><description>Discover the 12 best AI assistants for financial advisors in 2026. Compare compliant tools for client communication, CRM automation, and meeting notes.</description><pubDate>Fri, 24 Jul 2026 00:00:00 GMT</pubDate><category>product</category></item><item><title>What Is a Company Brain? (And Why Wikis Keep Failing at Being One)</title><link>https://www.thisandthat.chat/blog/company-brain/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/company-brain/</guid><description>Learn what a company brain is, why traditional wikis fail, and how AI-powered knowledge systems turn organizational knowledge into automated action.</description><pubDate>Fri, 24 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Information Silos: How Email and Slack Became Where Knowledge Goes to Die</title><link>https://www.thisandthat.chat/blog/information-silos/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/information-silos/</guid><description>Learn why email, Slack, and Teams create information silos, and how AI-powered knowledge capture preserves context, automates work, and boosts productivity.</description><pubDate>Fri, 24 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Institutional Knowledge: How Small Teams Keep It When People Leave</title><link>https://www.thisandthat.chat/blog/institutional-knowledge/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/institutional-knowledge/</guid><description>Learn how small teams preserve institutional knowledge with AI-powered capture, better knowledge management, and seamless employee transitions.</description><pubDate>Fri, 24 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Knowledge Base for Customer Service Teams: Answers That Update Themselves</title><link>https://www.thisandthat.chat/blog/knowledge-base-customer-service-teams/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/knowledge-base-customer-service-teams/</guid><description>Learn how self-updating knowledge bases improve customer service with AI-powered content updates, smarter self-service, and accurate support answers.</description><pubDate>Fri, 24 Jul 2026 00:00:00 GMT</pubDate><category>product</category></item><item><title>Knowledge Management for Law Firms: Matter Context Beyond the DMS</title><link>https://www.thisandthat.chat/blog/knowledge-management-law-firms/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/knowledge-management-law-firms/</guid><description>Discover how AI-powered knowledge management helps law firms capture matter context beyond the DMS, preserve expertise, automate workflows, and improve outcomes.</description><pubDate>Fri, 24 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Every era of work gets a generic toolkit. The agent era needs a new one.</title><link>https://www.thisandthat.chat/blog/agent-era-toolkit/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/agent-era-toolkit/</guid><description>Office was the generic toolkit of an era built to produce documents by hand. The agent era is organized around outcomes, not documents, and needs its own layer.</description><pubDate>Wed, 22 Jul 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>The real reason AI favors generalists</title><link>https://www.thisandthat.chat/blog/why-ai-favors-generalists/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/why-ai-favors-generalists/</guid><description>Specialization was a bet that building was slow. AI made building fast, so the same person now needs the skill to guide the agent and the taste to aim it.</description><pubDate>Mon, 20 Jul 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>Best AI Agents for Small Businesses in 2026 (What Actually Works)</title><link>https://www.thisandthat.chat/blog/ai-agents-small-businesses/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-agents-small-businesses/</guid><description>Discover the best AI agents for small businesses in 2026. Compare top tools for automation, customer support, productivity, and business growth.</description><pubDate>Thu, 16 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best AI Automation Tools for Non-Technical Teams in 2026</title><link>https://www.thisandthat.chat/blog/ai-automation-tools-non-technical-teams/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-automation-tools-non-technical-teams/</guid><description>Compare the best AI automation tools for non-technical teams in 2026. Discover no-code platforms that automate workflows, tasks, and business processes.</description><pubDate>Thu, 16 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best AI Knowledge Base Bots for Slack in 2026</title><link>https://www.thisandthat.chat/blog/ai-knowledge-base-bots-slack/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-knowledge-base-bots-slack/</guid><description>Discover the best AI knowledge base bots for Slack in 2026. Compare top tools for instant answers, workflow automation, and multi-source knowledge search.</description><pubDate>Thu, 16 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best AI Tools to Automate Business Operations Without Code</title><link>https://www.thisandthat.chat/blog/ai-tools-automate-business-operation/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-tools-automate-business-operation/</guid><description>Compare the best no-code AI business automation tools in 2026. Discover platforms that automate workflows, connect apps, and boost productivity without coding.</description><pubDate>Thu, 16 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>12 Best Email Productivity Apps in 2026</title><link>https://www.thisandthat.chat/blog/email-productivity-apps/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/email-productivity-apps/</guid><description>Discover the best email productivity apps for 2026. Compare AI-powered tools that automate inbox management, tasks, workflows, and team collaboration.</description><pubDate>Thu, 16 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>7 Best Notion AI Alternatives for Knowledge That Stays Current</title><link>https://www.thisandthat.chat/blog/notion-ai-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/notion-ai-alternatives/</guid><description>Compare the best Notion AI alternatives for 2026. Discover AI knowledge tools that keep documentation current with automation and real-time updates.</description><pubDate>Thu, 16 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>7 Best OpenClaw Alternatives That Are Managed and Team-Ready</title><link>https://www.thisandthat.chat/blog/openclaw-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/openclaw-alternatives/</guid><description>Discover the best OpenClaw alternatives for 2026. Compare managed AI agent platforms with team collaboration, workflow automation, and enterprise security.</description><pubDate>Thu, 16 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best Tools to Capture Tribal Knowledge Before It&apos;s Lost</title><link>https://www.thisandthat.chat/blog/tools-capture-tribal-knowledge/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/tools-capture-tribal-knowledge/</guid><description>Discover the best tools to capture tribal knowledge before it&apos;s lost. Compare AI-powered platforms for knowledge management, search, and workflow automation.</description><pubDate>Thu, 16 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>You don&apos;t need to be an engineer to build your own inbox workflow</title><link>https://www.thisandthat.chat/blog/workflow-who-fills-your-inbox/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/workflow-who-fills-your-inbox/</guid><description>A custom answer about your own inbox used to need a one-off app or an engineer&apos;s script. Now you describe it in a sentence and a workflow builds it.</description><pubDate>Wed, 15 Jul 2026 13:00:00 GMT</pubDate><category>product</category></item><item><title>Knowledge management is in vogue again</title><link>https://www.thisandthat.chat/blog/knowledge-management-in-vogue-again/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/knowledge-management-in-vogue-again/</guid><description>AI agents need company brains, so knowledge management matters again. Notes from working on it at Microsoft and Google, and what changes this time.</description><pubDate>Mon, 13 Jul 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>Automate where you found the work</title><link>https://www.thisandthat.chat/blog/automate-where-you-found-the-work/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/automate-where-you-found-the-work/</guid><description>Zapier, n8n, and OpenClaw are powerful. They also make you leave the place where the work appeared. The real tradeoff, and when each is the right call.</description><pubDate>Fri, 10 Jul 2026 13:00:00 GMT</pubDate><category>Automation</category></item><item><title>8 Best Calendly Alternatives With Built-In Workflow Automation</title><link>https://www.thisandthat.chat/blog/calendy-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/calendy-alternatives/</guid><description>Compare the 8 best Calendly alternatives with AI workflow automation, scheduling, task capture, and team productivity to streamline meetings and follow-ups.</description><pubDate>Fri, 10 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>5 Best Carly AI Alternatives With a Team Knowledge Brain</title><link>https://www.thisandthat.chat/blog/carly-ai-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/carly-ai-alternatives/</guid><description>Discover the 5 best Carly AI alternatives for teams. Compare AI assistants with shared knowledge, multi-channel task capture, workflows, and automation.</description><pubDate>Fri, 10 Jul 2026 00:00:00 GMT</pubDate><category>product</category></item><item><title>7 Best ChatGPT Alternatives for Automating Real Work (Not Just Chat)</title><link>https://www.thisandthat.chat/blog/chatgpt-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/chatgpt-alternatives/</guid><description>Compare the 7 best ChatGPT alternatives for AI workflow automation. Discover tools that automate emails, tasks, and business workflows not just chat.</description><pubDate>Fri, 10 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>8 Best Copilot Alternatives That Work Across Gmail, Slack, and Teams</title><link>https://www.thisandthat.chat/blog/copilot-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/copilot-alternatives/</guid><description>Discover the best Microsoft Copilot alternatives for Gmail, Slack, and Teams. Compare AI tools that automate workflows across multiple communication platforms.</description><pubDate>Fri, 10 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>7 Best Motion Alternatives for AI-Powered Productivity Beyond Scheduling</title><link>https://www.thisandthat.chat/blog/motion-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/motion-alternatives/</guid><description>Compare the 7 best Motion alternatives for AI-powered productivity. Discover tools for task capture, workflow automation, email, and team collaboration.</description><pubDate>Fri, 10 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>7 Best Notion Alternatives for Operational Knowledge That Updates Itself</title><link>https://www.thisandthat.chat/blog/notion-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/notion-alternatives/</guid><description>Discover the 7 best Notion alternatives for self-updating operational knowledge. Compare AI-powered tools that automate docs, workflows, and team knowledge.</description><pubDate>Fri, 10 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>7 Best Otter.ai Alternatives That Turn Meeting Insights Into Team Knowledge</title><link>https://www.thisandthat.chat/blog/otter-ai-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/otter-ai-alternatives/</guid><description>Compare the 7 best Otter.ai alternatives for AI meeting notes, task automation, and team knowledge. Turn conversations into action with smarter workflows.</description><pubDate>Fri, 10 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>7 Best Todoist Alternatives for AI Task Capture, Scheduling, and Productivity</title><link>https://www.thisandthat.chat/blog/todoist-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/todoist-alternatives/</guid><description>Compare the 7 best Todoist alternatives for AI task capture, scheduling, and productivity. Discover tools that automate tasks across email, Slack, and Teams.</description><pubDate>Fri, 10 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>The third interface for AI was built by someone else</title><link>https://www.thisandthat.chat/blog/third-interface-for-ai/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/third-interface-for-ai/</guid><description>Karpathy calls Claude in Slack the third major redesign of how we use LLMs. The tell he doesn&apos;t dwell on is that the interface now belongs to a third party.</description><pubDate>Wed, 08 Jul 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>6 best AI executive assistant alternatives</title><link>https://www.thisandthat.chat/blog/ai-executive-assistant-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-executive-assistant-alternatives/</guid><description>Discover 6 AI executive assistant alternatives that automate work across email, chat, and project tools with AI task extraction and workflow automation.</description><pubDate>Fri, 03 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>7 Best Asana Alternatives for Teams That Want AI-Powered Task Extraction</title><link>https://www.thisandthat.chat/blog/asana-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/asana-alternatives/</guid><description>Discover the 7 best Asana alternatives with AI task extraction that turn emails and chats into actionable work using intelligent workflow automation.</description><pubDate>Fri, 03 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>7 Best ClickUp Alternatives for Message-to-Action Workflow Automation</title><link>https://www.thisandthat.chat/blog/clickup-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/clickup-alternatives/</guid><description>Compare the 7 best ClickUp alternatives for AI workflow automation that turn emails, chats, and messages into tasks with intelligent cross-channel automation.</description><pubDate>Fri, 03 Jul 2026 00:00:00 GMT</pubDate><category>product</category></item><item><title>6 Best Front Alternatives With AI Workflow Automation</title><link>https://www.thisandthat.chat/blog/front-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/front-alternatives/</guid><description>Explore 6 Front alternatives with AI workflow automation that unify inboxes, extract tasks from messages, and streamline customer support across channels.</description><pubDate>Fri, 03 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>7 Best Make Alternatives for Message-Triggered Workflow Automation</title><link>https://www.thisandthat.chat/blog/make-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/make-alternatives/</guid><description>Discover the 7 best Make alternatives for AI-powered message automation across email and chat with smart workflows, task extraction, and no-code tools.</description><pubDate>Fri, 03 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>5 Best Martin AI Alternatives for Inbox and Workflow Automation</title><link>https://www.thisandthat.chat/blog/martin-ai-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/martin-ai-alternatives/</guid><description>Compare 5 Martin AI alternatives for team inbox automation, AI task extraction, and workflow management across email, chat, and business collaboration tools.</description><pubDate>Fri, 03 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>7 Best n8n Alternatives for Teams Without a Developer</title><link>https://www.thisandthat.chat/blog/n8n-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/n8n-alternatives/</guid><description>Explore the 7 best n8n alternatives for non-technical teams with AI-powered, no-code workflow automation, smart task extraction, and easy integrations.</description><pubDate>Fri, 03 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>7 Best Zapier Alternatives for Automating Work From Email and Slack</title><link>https://www.thisandthat.chat/blog/zapier-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/zapier-alternatives/</guid><description>Compare the 7 best Zapier alternatives for email and Slack automation, featuring AI workflows, no-code tools, pricing, and key features for teams.</description><pubDate>Fri, 03 Jul 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>How the first solo-founder unicorn gets built</title><link>https://www.thisandthat.chat/blog/how-the-first-solo-founder-unicorn-gets-built/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/how-the-first-solo-founder-unicorn-gets-built/</guid><description>The naive take is that AI lets firms dissolve into the market. The gig economy already tried that and failed. What changed is the coordinator, not the price of a transaction.</description><pubDate>Mon, 29 Jun 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>Your company&apos;s world model is built from its communication</title><link>https://www.thisandthat.chat/blog/company-world-model-is-built-from-communication/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/company-world-model-is-built-from-communication/</guid><description>Dorsey and Botha say companies should organize around a model of the business plus an intelligence layer. We think that shape is for every team, and the signal is in communication.</description><pubDate>Fri, 26 Jun 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>Three things we shipped this week</title><link>https://www.thisandthat.chat/blog/shipped-brain-versions-approval-gates-dobox-rules/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/shipped-brain-versions-approval-gates-dobox-rules/</guid><description>Version history on brain pages, approval gates inside workflows, and DoBox rules you set from the brain. A short product update on three improvements now live.</description><pubDate>Wed, 24 Jun 2026 13:00:00 GMT</pubDate><category>product</category></item><item><title>Best AI Agent Builders for Business Automation in 2026</title><link>https://www.thisandthat.chat/blog/ai-agent-builders-business-automation/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-agent-builders-business-automation/</guid><description>Discover the best AI agent builders for business automation in 2026, comparing top platforms, features, integrations, and use cases for teams.</description><pubDate>Tue, 23 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best AI Knowledge Base Software for Teams in 2026</title><link>https://www.thisandthat.chat/blog/ai-knowledge-base-software-teams/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-knowledge-base-software-teams/</guid><description>Discover the best AI knowledge base software for teams in 2026. Compare top tools with AI search, self-updating docs, and workflow integrations.</description><pubDate>Tue, 23 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best AI Knowledge Management Tools for Startups in 2026</title><link>https://www.thisandthat.chat/blog/ai-knowledge-management-tools-startups/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-knowledge-management-tools-startups/</guid><description>Explore the best AI knowledge management tools for startups in 2026, improving search, documentation, and workflow automation with smarter AI systems.</description><pubDate>Tue, 23 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best AI Second Brain Apps for Teams (Not Just Personal Use)</title><link>https://www.thisandthat.chat/blog/ai-second-brain-apps-teams/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-second-brain-apps-teams/</guid><description>AI second brain apps for teams, collaborative knowledge management tools, workplace productivity AI platforms, team knowledge automation software.</description><pubDate>Tue, 23 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best AI Wiki Tools for Small Teams in 2026</title><link>https://www.thisandthat.chat/blog/ai-wiki-tools-small-teams/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-wiki-tools-small-teams/</guid><description>Discover the best AI wiki tools for small teams in 2026, comparing top platforms for knowledge management, search, and automated documentation workflows.</description><pubDate>Tue, 23 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best AI Workflow Automation Tools for Small Teams in 2026</title><link>https://www.thisandthat.chat/blog/ai-workflow-automation-tools-small-teams/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-workflow-automation-tools-small-teams/</guid><description>AI workflow automation tools for small teams in 2026, comparing top platforms that turn messages into tasks, streamline work, and boost productivity.</description><pubDate>Tue, 23 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best No-Code Workflow Automation Tools in 2026</title><link>https://www.thisandthat.chat/blog/no-code-workflow-automation-tools/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/no-code-workflow-automation-tools/</guid><description>Compare the best no-code workflow automation tools of 2026. Explore AI-powered platforms that connect apps, automate tasks, and boost efficiency.</description><pubDate>Tue, 23 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best Self-Updating Knowledge Base Tools in 2026</title><link>https://www.thisandthat.chat/blog/self-updating-knowledge-base-tools/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/self-updating-knowledge-base-tools/</guid><description>Compare the best self-updating knowledge base tools of 2026. Discover AI-powered platforms that keep documentation accurate and current.</description><pubDate>Tue, 23 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>One account, every team you work with</title><link>https://www.thisandthat.chat/blog/belong-to-multiple-teams/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/belong-to-multiple-teams/</guid><description>A single this+that account can now belong to multiple teams at once, so you can share tasks, knowledge, and workflows with each group of people your work and life involve.</description><pubDate>Mon, 22 Jun 2026 13:00:00 GMT</pubDate><category>product</category></item><item><title>The missing middle of company knowledge</title><link>https://www.thisandthat.chat/blog/the-missing-middle-of-company-knowledge/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/the-missing-middle-of-company-knowledge/</guid><description>Companies hold knowledge in three layers. Two are handled well. The operational middle, born in your messages and stale by tomorrow, is the gap we are building for.</description><pubDate>Wed, 17 Jun 2026 13:00:00 GMT</pubDate><category>product</category></item><item><title>Your computer should run your business, not wait for you to drive it</title><link>https://www.thisandthat.chat/blog/computer-that-runs-your-business/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/computer-that-runs-your-business/</guid><description>Apple wants on-device AI. Engineers want autonomous loops. Both miss the trigger. For most knowledge workers, work arrives in the inbox, so the loop that matters starts with communication.</description><pubDate>Mon, 15 Jun 2026 20:00:00 GMT</pubDate><category>product</category></item><item><title>I Ran 7 Powers on My Own Startup</title><link>https://www.thisandthat.chat/blog/7-powers-ai-moat/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/7-powers-ai-moat/</guid><description>Hamilton Helmer&apos;s strategy framework, applied to my AI company, including the four powers we fail and the three that might actually save us.</description><pubDate>Mon, 15 Jun 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>Kinso Pricing: Complete Breakdown 2026</title><link>https://www.thisandthat.chat/blog/kinso-pricing/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/kinso-pricing/</guid><description>Kinso’s unified AI inbox spans Gmail, Slack, LinkedIn, WhatsApp, and Instagram. What each plan costs, and what its prioritization and smart replies do.</description><pubDate>Mon, 15 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Slashy Pricing: Complete Breakdown 2026</title><link>https://www.thisandthat.chat/blog/slashy-pricing/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/slashy-pricing/</guid><description>Learn how slashy pricing influences conversions, customer trust, and compliance. Discover best practices for using strikethrough pricing in 2026.</description><pubDate>Mon, 15 Jun 2026 00:00:00 GMT</pubDate><category>product</category></item><item><title>Town.com Pricing: Complete Breakdown 2026</title><link>https://www.thisandthat.chat/blog/town-com-pricing/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/town-com-pricing/</guid><description>Explore Town.com Pricing 2026, including pricing tiers, credits, premium AI assistant features, overage costs, and how it compares with leading alternatives.</description><pubDate>Mon, 15 Jun 2026 00:00:00 GMT</pubDate><category>product</category></item><item><title>Best Unified Inbox Platforms for Sales Outreach</title><link>https://www.thisandthat.chat/blog/unified-inbox-platforms-sales-outreach/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/unified-inbox-platforms-sales-outreach/</guid><description>Discover the best unified inbox platforms for sales outreach in 2026. Compare AI tools, CRM integrations, and multichannel inbox solutions for faster selling.</description><pubDate>Mon, 15 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Agents need a brain they can write to</title><link>https://www.thisandthat.chat/blog/agents-need-a-brain/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/agents-need-a-brain/</guid><description>Karpathy nailed why agents need a persistent knowledge layer. His answer is single-player. We just shipped the multiplayer version. The brain, built into this+that.</description><pubDate>Wed, 10 Jun 2026 13:00:00 GMT</pubDate><category>product</category></item><item><title>Kinso Review 2026</title><link>https://www.thisandthat.chat/blog/kinso-review/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/kinso-review/</guid><description>AI unified inbox for Gmail, Slack, WhatsApp &amp; more. Exploring cross-platform messaging, limits, and whether it improves productivity.</description><pubDate>Tue, 09 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Lindy Review 2026: Features, Pricing, and Verdict</title><link>https://www.thisandthat.chat/blog/lindy-review/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/lindy-review/</guid><description>Lindy is an AI agent platform where you build assistants that run multi-step work. What it does, what it costs, what users complain about, and who it actually fits.</description><pubDate>Tue, 09 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Notion Mail Review 2026: Features, Pricing, and Verdict</title><link>https://www.thisandthat.chat/blog/notion-mail-review/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/notion-mail-review/</guid><description>Notion Mail is a Gmail client that links your mail to Notion databases. What it does, what it costs once you count the Notion plan, what users complain about, and who it fits.</description><pubDate>Tue, 09 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best Slashy Alternatives in 2026</title><link>https://www.thisandthat.chat/blog/slashy-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/slashy-alternatives/</guid><description>Best Slashy Alternatives in 2026 compares AI productivity tools that turn messages into tasks across email, Slack, and Teams with workflow automation platforms.</description><pubDate>Tue, 09 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Slashy Review 2026: Features, Pricing, and Verdict</title><link>https://www.thisandthat.chat/blog/slashy-review/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/slashy-review/</guid><description>Slashy is an AI email assistant that drafts replies and handles scheduling. What it does, what a seat costs, what people complain about, and who it fits.</description><pubDate>Tue, 09 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>7 Best Town Alternatives in 2026, Compared</title><link>https://www.thisandthat.chat/blog/town-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/town-alternatives/</guid><description>Town is an AI executive assistant with its own email address. Seven alternatives compared on channels, price and what they actually do.</description><pubDate>Tue, 09 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Town.com Review 2026: Features, Pricing, and Verdict</title><link>https://www.thisandthat.chat/blog/town-com-review/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/town-com-review/</guid><description>A close look at Town.com&apos;s email-native AI assistant: what it does well, where it falls short, pricing, and who it&apos;s actually for in 2026.</description><pubDate>Tue, 09 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Why the SaaS-pocalypse is overhyped, and who still loses</title><link>https://www.thisandthat.chat/blog/ai-second-wave/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-second-wave/</guid><description>The AI-kills-SaaS narrative is overhyped. SaaS will thrive. The laggards won&apos;t. A look through Access, the arrival of TV, and AI&apos;s second wave.</description><pubDate>Mon, 08 Jun 2026 13:00:00 GMT</pubDate><category>product</category></item><item><title>Best AI Inbox Tools for Customer Support Teams in 2026</title><link>https://www.thisandthat.chat/blog/ai-inbox-tools-customer-support-teams/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-inbox-tools-customer-support-teams/</guid><description>Discover the best AI inbox tools for customer support teams in 2026. Compare automation, routing, task extraction, and multi-channel support solutions.</description><pubDate>Thu, 04 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best AI Messaging Platforms for Real Estate Teams</title><link>https://www.thisandthat.chat/blog/ai-messaging-platforms-real-estate-teams/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-messaging-platforms-real-estate-teams/</guid><description>Compare the best AI messaging platforms for real estate teams in 2026. Discover tools for lead response, CRM automation, task tracking, and follow-up.</description><pubDate>Thu, 04 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best Inbox Platforms for Triaging Notifications</title><link>https://www.thisandthat.chat/blog/inbox-platforms-triaging-notifications/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/inbox-platforms-triaging-notifications/</guid><description>Compare the best inbox platforms for triaging notifications. Discover AI tools that unify email, Slack, Teams, and automate task extraction.</description><pubDate>Thu, 04 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>SaneBox Pricing: Complete Breakdown 2026</title><link>https://www.thisandthat.chat/blog/sanebox-pricing/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/sanebox-pricing/</guid><description>Compare SaneBox pricing and plans for 2026. Learn what each tier includes, key limitations, privacy features, and whether SaneBox is worth the cost.</description><pubDate>Wed, 03 Jun 2026 00:00:00 GMT</pubDate><category>product</category></item><item><title>Shortwave Pricing: Complete Breakdown 2026</title><link>https://www.thisandthat.chat/blog/shortwave-pricing/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/shortwave-pricing/</guid><description>Shortwave costs $18 a seat on Pro and $30 to $120 on team plans, billed monthly with no annual rate. Every tier, what the AI limits mean, and two traps on its pricing page.</description><pubDate>Wed, 03 Jun 2026 00:00:00 GMT</pubDate><category>product</category></item><item><title>Superhuman Pricing: Complete Breakdown 2026</title><link>https://www.thisandthat.chat/blog/superhuman-pricing/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/superhuman-pricing/</guid><description>Explore Superhuman pricing in 2026, including plan costs, AI features, CRM integrations, hidden expenses, and whether the premium email client is worth it.</description><pubDate>Wed, 03 Jun 2026 00:00:00 GMT</pubDate><category>product</category></item><item><title>23 Approval Process Automation Statistics and Trends in 2026</title><link>https://www.thisandthat.chat/blog/approval-process-automation-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/approval-process-automation-statistics/</guid><description>Explore 23 approval process automation statistics for 2026 covering AI adoption, workflow governance, approval bottlenecks, and automation trends.</description><pubDate>Tue, 02 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>13 Automation ROI Statistics for Business Teams in 2026</title><link>https://www.thisandthat.chat/blog/automation-roi-statistics-business-teams/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/automation-roi-statistics-business-teams/</guid><description>Discover 13 automation ROI statistics for 2026, including payback periods, cost savings, productivity gains, and AI adoption trends for business teams.</description><pubDate>Tue, 02 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>23 Deadline Management Productivity Statistics for 2026</title><link>https://www.thisandthat.chat/blog/deadline-management-productivity-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/deadline-management-productivity-statistics/</guid><description>Deadline management productivity statistics for 2026 reveal why teams miss deadlines, lose focus, and how better workflows improve delivery and execution.</description><pubDate>Tue, 02 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>5 Engineering Team Task Tracking Statistics for 2026</title><link>https://www.thisandthat.chat/blog/engineering-team-task-tracking-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/engineering-team-task-tracking-statistics/</guid><description>Engineering team task tracking statistics for 2026 reveal where work gets lost in communication, tools, and context switching, and how teams fix it., task tracking.</description><pubDate>Tue, 02 Jun 2026 00:00:00 GMT</pubDate><category>engineering</category></item><item><title>34 Follow-Up Automation Statistics in 2026</title><link>https://www.thisandthat.chat/blog/follow-up-automation-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/follow-up-automation-statistics/</guid><description>Follow-up automation statistics for 2026 reveal how AI, workflows, and task routing improve response rates, reduce missed actions, and boost productivity.</description><pubDate>Tue, 02 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>18 Inbox Overload Impact Statistics for 2026</title><link>https://www.thisandthat.chat/blog/inbox-overload-impact-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/inbox-overload-impact-statistics/</guid><description>Discover 18 inbox overload statistics for 2026, revealing how email, chat, interruptions, and after-hours work reduce focus, productivity, and execution.</description><pubDate>Tue, 02 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>15 Operational Efficiency AI Statistics for 2026</title><link>https://www.thisandthat.chat/blog/operational-efficiency-ai-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/operational-efficiency-ai-statistics/</guid><description>Operational efficiency AI statistics reveal where AI truly boosts productivity in 2026, from support and coding to workflow redesign, ROI, training, and automation.</description><pubDate>Tue, 02 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>17 Team Coordination Productivity Statistics for 2026</title><link>https://www.thisandthat.chat/blog/team-coordination-productivity-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/team-coordination-productivity-statistics/</guid><description>Discover 17 team coordination productivity statistics for 2026 on collaboration, async work, AI, and workflow efficiency to reduce coordination drag.</description><pubDate>Tue, 02 Jun 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Who starts the work?</title><link>https://www.thisandthat.chat/blog/who-starts-the-work/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/who-starts-the-work/</guid><description>Most AI assistants help you act on goals you already have. We&apos;re built for the work that arrives from somewhere else, a colleague&apos;s email or a customer reply.</description><pubDate>Fri, 29 May 2026 13:00:00 GMT</pubDate><category>product</category></item><item><title>Best AI Inbox Platforms for SaaS Companies</title><link>https://www.thisandthat.chat/blog/ai-inbox-platforms-saas-companies/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-inbox-platforms-saas-companies/</guid><description>Discover the best AI inbox platforms for SaaS teams to automate tasks, unify Slack and email, streamline workflows, and boost productivity.</description><pubDate>Wed, 27 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best AI Inbox Tools That Integrate with Gmail</title><link>https://www.thisandthat.chat/blog/ai-inbox-tools-integrate-gmail/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-inbox-tools-integrate-gmail/</guid><description>AI inbox tools for Gmail help users draft replies, automate tasks, summarize threads, and manage workflows across teams and channels.</description><pubDate>Wed, 27 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Fyxer AI review 2026: features, pricing, and who it&apos;s for</title><link>https://www.thisandthat.chat/blog/fyxer-review/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/fyxer-review/</guid><description>What Fyxer AI does in 2026, what it costs, and who it fits. An AI executive assistant for your inbox, calendar and meetings, with recall across all three.</description><pubDate>Wed, 27 May 2026 00:00:00 GMT</pubDate><category>product</category></item><item><title>SaneBox Review 2026: Features, Pricing, and Verdict</title><link>https://www.thisandthat.chat/blog/sanebox-review/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/sanebox-review/</guid><description>SaneBox filters your inbox without reading your mail. What it does, what the tiers cost, what users complain about, and who it actually fits.</description><pubDate>Wed, 27 May 2026 00:00:00 GMT</pubDate><category>product</category></item><item><title>Shortwave Review 2026: Features, Pricing, and Verdict</title><link>https://www.thisandthat.chat/blog/shortwave-review/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/shortwave-review/</guid><description>Shortwave is an AI-native email client for Gmail, built by former Google Inbox engineers. What it does, what the tiers cost, what reviewers complain about, and who it fits.</description><pubDate>Wed, 27 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Superhuman Review 2026: Features, Pricing, and Verdict</title><link>https://www.thisandthat.chat/blog/superhuman-review/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/superhuman-review/</guid><description>Superhuman is now a four-product suite and Mail only comes with the $33 Business tier. What it does well, what it costs, what reviewers complain about, and who it actually fits.</description><pubDate>Wed, 27 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best Unified Inbox Platforms with Slack Integration</title><link>https://www.thisandthat.chat/blog/unified-inbox-platforms-slack-integration/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/unified-inbox-platforms-slack-integration/</guid><description>Discover the best unified inbox platforms with Slack integration for AI automation, task routing, faster support, and seamless team workflows.</description><pubDate>Wed, 27 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best Universal Inbox Tools for Microsoft Teams Users</title><link>https://www.thisandthat.chat/blog/universal-inbox-tools-microsoft-teams-users/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/universal-inbox-tools-microsoft-teams-users/</guid><description>Discover the best universal inbox tools for Microsoft Teams users with AI automation, shared inboxes, task extraction, and cross-channel workflows.</description><pubDate>Wed, 27 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Two ways to add AI to your inbox</title><link>https://www.thisandthat.chat/blog/stop-pasting-your-email/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/stop-pasting-your-email/</guid><description>Every chat product has connected to your inbox. The interesting question is what the AI gives you back. Two paths, only one of which keeps the inbox UI you already know how to use.</description><pubDate>Fri, 22 May 2026 13:00:00 GMT</pubDate><category>product</category></item><item><title>7 Best Kinso Alternatives in 2026, Compared</title><link>https://www.thisandthat.chat/blog/best-kinso-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/best-kinso-alternatives/</guid><description>Looking for a Kinso alternative? Compare the best AI email and inbox tools for 2026 on features, price, and fit, with our top pick for teams.</description><pubDate>Tue, 19 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best Lindy Alternatives in 2026</title><link>https://www.thisandthat.chat/blog/best-lindy-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/best-lindy-alternatives/</guid><description>Explore the best Lindy AI alternatives in 2026 for workflow automation, inbox task capture, AI agents, and smarter cross-tool productivity.</description><pubDate>Tue, 19 May 2026 00:00:00 GMT</pubDate><category>product</category></item><item><title>Best Notion Mail Alternatives in 2026</title><link>https://www.thisandthat.chat/blog/best-notion-mail-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/best-notion-mail-alternatives/</guid><description>Best Notion Mail alternatives in 2026: AI email tools and multi-channel inbox platforms that automate tasks, extract actions.AI</description><pubDate>Tue, 19 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>37 Email Overload Statistics for Smarter Inbox Automation</title><link>https://www.thisandthat.chat/blog/email-overload-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/email-overload-statistics/</guid><description>Explore 37 email overload statistics on inbox productivity, AI automation, workflow management, and smarter task extraction from emails.</description><pubDate>Tue, 19 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>34 Gmail Task Management Statistics for Smarter Automation</title><link>https://www.thisandthat.chat/blog/gmail-task-management-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/gmail-task-management-statistics/</guid><description>Explore 34 Gmail task management statistics on AI automation, inbox productivity, smarter workflows, and task extraction from email conversations.</description><pubDate>Tue, 19 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>20 Slack Productivity Statistics for Smarter Inbox Management</title><link>https://www.thisandthat.chat/blog/slack-productivity-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/slack-productivity-statistics/</guid><description>Discover 20 Slack productivity statistics on inbox management, AI task extraction, automation savings, and smarter team collaboration workflows.</description><pubDate>Tue, 19 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>25 Task Management Software Statistics Shaping the Future of Work</title><link>https://www.thisandthat.chat/blog/task-management-software-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/task-management-software-statistics/</guid><description>Explore 25 task management software statistics on AI automation, workflow productivity, remote collaboration, and the future of work.</description><pubDate>Tue, 19 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best AI Email Organizer in 2026</title><link>https://www.thisandthat.chat/blog/best-ai-email-organizer/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/best-ai-email-organizer/</guid><description>Best AI email organizers in 2026 that automate inbox management, extract action items, draft replies, and turn emails into completed work faster.</description><pubDate>Wed, 13 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best Email Workflow Automation Tool in 2026</title><link>https://www.thisandthat.chat/blog/best-email-workflow-automation-tool/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/best-email-workflow-automation-tool/</guid><description>Tools that run a workflow when an email arrives, compared on trigger latency, what each run costs, and where the pricing pages mislead. Zapier, Make, n8n, Power Automate, Workato and Rovo Studio.</description><pubDate>Wed, 13 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best Inbox Zero Tools in 2026</title><link>https://www.thisandthat.chat/blog/best-inbox-zero-tools/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/best-inbox-zero-tools/</guid><description>Best inbox zero tools in 2026 that use AI to organize email, extract tasks, automate workflows, and reduce inbox overload across channels.</description><pubDate>Wed, 13 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best Unified Inbox for Teams in 2026</title><link>https://www.thisandthat.chat/blog/best-unified-inbox-teams/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/best-unified-inbox-teams/</guid><description>Best unified inbox tools for teams in 2026 with AI automation, shared inboxes, task extraction, and multi-channel collaboration features.</description><pubDate>Wed, 13 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>29 Email Slack Teams Integration Statistics in 2026</title><link>https://www.thisandthat.chat/blog/email-slack-teams-integration-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/email-slack-teams-integration-statistics/</guid><description>Discover 29 email, Slack, and Teams integration statistics for 2026, including ROI, productivity gains, automation trends, and AI-powered workflow insights.</description><pubDate>Wed, 13 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>20 Multi-Tool Communication Automation Trends</title><link>https://www.thisandthat.chat/blog/multi-tool-communication-automation-trends/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/multi-tool-communication-automation-trends/</guid><description>Explore 20 multi-tool communication automation trends for 2026, covering AI task extraction, Slack &amp; Teams integration, email automation, and productivity gains.</description><pubDate>Wed, 13 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>23 No-Code Automation Adoption Statistics in 2026</title><link>https://www.thisandthat.chat/blog/no-code-automation-adoption-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/no-code-automation-adoption-statistics/</guid><description>Explore 23 no-code automation adoption statistics for 2026, covering ROI, AI workflows, cost savings, and the rise of business process automation.</description><pubDate>Wed, 13 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>29 Time Saved by AI Productivity Tools Statistics</title><link>https://www.thisandthat.chat/blog/time-saved-ai-productivity-tools-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/time-saved-ai-productivity-tools-statistics/</guid><description>Discover 29 AI productivity tool statistics on time savings, workflow automation, faster task completion, and AI-powered inbox management in 2026.</description><pubDate>Wed, 13 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>A task manager that lives in Claude, ChatGPT, and Cursor</title><link>https://www.thisandthat.chat/blog/task-manager-in-claude-chatgpt-and-cursor/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/task-manager-in-claude-chatgpt-and-cursor/</guid><description>We shipped an MCP server for this+that, so your DoBox tasks are reachable from Claude Code, Claude Desktop, ChatGPT, Cursor, and any MCP-compatible AI client.</description><pubDate>Wed, 06 May 2026 00:00:00 GMT</pubDate><category>product</category></item><item><title>25 AI productivity statistics for 2026</title><link>https://www.thisandthat.chat/blog/ai-driven-productivity-gains-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-driven-productivity-gains-statistics/</guid><description>Discover 25 AI productivity stats showing how automation saves time, boosts efficiency, and transforms work with AI-driven task and workflow tools in 2026.</description><pubDate>Tue, 05 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>30 Centralized Task Management Statistics That Prove Why Unified Systems Win</title><link>https://www.thisandthat.chat/blog/centralized-task-management-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/centralized-task-management-statistics/</guid><description>Discover 30 centralized task management stats showing how unified systems boost productivity, cut missed deadlines, and automate workflows in 2026.</description><pubDate>Tue, 05 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>33 Sales Team Automation Statistics That Prove Why Top Performers Invest in AI</title><link>https://www.thisandthat.chat/blog/sales-team-automation-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/sales-team-automation-statistics/</guid><description>Discover 33 sales automation stats showing how AI boosts productivity, shortens sales cycles, and helps teams close more deals with less manual work in 2026.</description><pubDate>Tue, 05 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>23 Workflow Efficiency Statistics That Prove Automation Is No Longer Optional</title><link>https://www.thisandthat.chat/blog/workflow-efficiency-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/workflow-efficiency-statistics/</guid><description>Discover 23 workflow automation statistics showing how AI reduces manual work, boosts productivity, and turns messages into tasks across modern workplaces.</description><pubDate>Tue, 05 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best AI Email Assistant in 2026</title><link>https://www.thisandthat.chat/blog/best-ai-email-assistant/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/best-ai-email-assistant/</guid><description>Discover the best AI email assistants in 2026. Compare top tools that automate inbox tasks, save time, boost productivity, and turn emails into actionable workflows.</description><pubDate>Mon, 04 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best AI Inbox Manager in 2026</title><link>https://www.thisandthat.chat/blog/best-ai-inbox-manager/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/best-ai-inbox-manager/</guid><description>Find the best AI inbox managers in 2026. Compare top tools that unify messages, extract tasks, automate workflows, and save hours across email, Slack, and more.</description><pubDate>Mon, 04 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best Email Task Extractor in 2026: Top Tools Compared</title><link>https://www.thisandthat.chat/blog/best-email-task-extractor/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/best-email-task-extractor/</guid><description>The best email task extractors turn your inbox into a to-do list automatically. Compare the top AI tools for 2026 on accuracy, integrations, and price.</description><pubDate>Mon, 04 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best Universal Inbox App in 2026</title><link>https://www.thisandthat.chat/blog/best-universal-inbox-app/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/best-universal-inbox-app/</guid><description>Discover the best universal inbox apps in 2026. Compare tools that unify multiple accounts, reduce context switching, automate tasks, and boost productivity.</description><pubDate>Mon, 04 May 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>33 AI Task Extraction Statistics</title><link>https://www.thisandthat.chat/blog/ai-task-extraction-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-task-extraction-statistics/</guid><description>Discover 33 AI task extraction statistics showing how automation cuts task completion time by 60% and could give back 30% of the working week across knowledge work.</description><pubDate>Tue, 28 Apr 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>21 AI Workflow Automation Statistics</title><link>https://www.thisandthat.chat/blog/ai-workflow-automation-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/ai-workflow-automation-statistics/</guid><description>Explore 21 AI workflow automation statistics on adoption, cost efficiencies, the barriers that stall projects, and what the research actually supports.</description><pubDate>Tue, 28 Apr 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>22 Messages to Actions Conversion Statistics</title><link>https://www.thisandthat.chat/blog/messages-to-actions-conversion-statistics/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/messages-to-actions-conversion-statistics/</guid><description>Discover 22 stats showing how AI task extraction converts messages into action and reclaims productivity lost to context switching and communication overload.</description><pubDate>Tue, 28 Apr 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Best SaneBox Alternatives in 2026, Compared</title><link>https://www.thisandthat.chat/blog/sanebox-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/sanebox-alternatives/</guid><description>Compare 7 SaneBox alternatives in 2026, from this+that&apos;s multi-channel task capture to Superhuman and Shortwave. Find the right tool beyond email filtering.</description><pubDate>Tue, 28 Apr 2026 00:00:00 GMT</pubDate><category>essay</category></item><item><title>Best Shortwave Alternatives in 2026, Compared</title><link>https://www.thisandthat.chat/blog/shortwave-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/shortwave-alternatives/</guid><description>Compare 7 Shortwave alternatives in 2026, from this+that&apos;s unified workspace to Superhuman&apos;s speed. Find the right tool to turn messages into completed work.</description><pubDate>Tue, 28 Apr 2026 00:00:00 GMT</pubDate><category>essay</category></item><item><title>7 Best Superhuman Alternatives in 2026, Compared</title><link>https://www.thisandthat.chat/blog/superhuman-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/superhuman-alternatives/</guid><description>Compare 7 Superhuman alternatives in 2026, from this+that&apos;s task automation to Spark&apos;s free AI tools and Shortwave&apos;s search. 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It will make most of them invisible.</description><pubDate>Mon, 27 Apr 2026 13:00:00 GMT</pubDate><category>essay</category></item><item><title>Best Fyxer alternatives 2026: 8 AI email assistants compared</title><link>https://www.thisandthat.chat/blog/fyxer-alternatives/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/fyxer-alternatives/</guid><description>The best Fyxer AI alternatives in 2026, from Superhuman and Shortwave to Serif, Jace, Inbox Zero, and this+that, with a clean comparison of price and scope.</description><pubDate>Tue, 21 Apr 2026 00:00:00 GMT</pubDate><category>essay</category></item><item><title>20 Inbox Automation Trends 2026</title><link>https://www.thisandthat.chat/blog/inbox-automation/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/inbox-automation/</guid><description>20 inbox automation trends for 2026: AI email assistant market growth, automatic task capture, and how teams save 3.6+ hours weekly with workflow automation.</description><pubDate>Tue, 21 Apr 2026 00:00:00 GMT</pubDate><category>productivity</category></item><item><title>Messages in. Actions out.</title><link>https://www.thisandthat.chat/blog/relaunch-messages-in-actions-out/</link><guid isPermaLink="true">https://www.thisandthat.chat/blog/relaunch-messages-in-actions-out/</guid><description>We rebuilt this+that from the ground up. A full task manager, a visual workflow builder, and MCP support, all powered by AI that reads your messages and acts on them.</description><pubDate>Mon, 13 Apr 2026 00:00:00 GMT</pubDate><category>product</category></item></channel></rss>